Privacy Policy

Information Collection

We collect information you voluntarily provide, such as email and name during registration, as well as diagnostic data generated from service usage. We also automatically collect device information, usage data, and cookie information to improve service experience.

Information Usage

We use collected information to provide, maintain, and improve our services, including AI diagnosis, personalized recommendations, customer support, security, and sending important service update notifications.

Information Security

We use industry-standard security measures to protect your personal information, including SSL/TLS encrypted transmission, AES-256 encrypted storage, regular security audits, and strict internal access controls.

Data Storage

Your data is stored on secure cloud servers in data centers certified to SOC2 and ISO27001. We do not sell your personal data to third parties.

Third-Party Services

We may use third-party services (such as payment processing and data analysis) to support our services. These third parties have their own privacy policies, and we ensure they comply with strict data protection agreements.

Your Rights

You have the right to access, correct, or delete your personal information, as well as to deactivate your account. You can exercise these rights by contacting us via email at any time, and we will respond within a reasonable timeframe.

Governing Law & Jurisdiction

These terms and our processing of your personal data are governed by the laws of the Hong Kong Special Administrative Region.

Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.

Nothing in this section limits any rights you may have under applicable mandatory consumer protection laws in your jurisdiction of residence.